Shipping Policy

Most orders ship same day or within 24 hours after the order has been placed, provided that the item(s) are in stock. Orders that are placed on Saturdays, Sundays, or holidays, will be processed the following business day.

Once the item(s) ordered leave their respective fulfillment facility, the shipping time will depend on the carrier. DoorHub therefore, cannot guarantee when an order will be delivered to the destination. Please regard the transit times offered by DoorHub or by other parties only as an estimate. It will be a good idea to track orders properly by considering the date when the order was placed and to consider upcoming holidays to avoid delays.

As mentioned earlier in the Free Shipping Policy, orders that have several items from two or more brands or manufacturers will be shipped from different facilities according to the locations of the respective manufacturers of the products. The shipping cost for such orders, therefore, will have different charges and will be factored to arrive at the total cost of the item(s).

Shipping Backorders

Sporadically, DoorHub must backorder or source inventory from multiple warehouses. Shipments may originate from various locations around the country. If an order has multiple item(s), DoorHub will attempt to package all items in the same shipment. If an order cannot ship from a single location, DoorHub reserves the right to ship multiple packages from multiple warehouses.

If an order is broken into multiple shipments, customers will not incur additional charges. In the unlikely occurrence DoorHub is unable to ship a complete order, DoorHub reserves the right to ship in-stock items within 24 hours and backorder additional items. Customers will be notified via email of the estimated delivery date for backordered items and will not be charged additional freight.